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Business / Enterprise / Web 2.0 Consulting

As organizations grow in size and scope, their information-based resources can
become scattered, inaccessible and/or convoluted.  Managers and employees often
reactively accept this new culture, rather than impede or change it.  Bureaucracies
are developed, information is kept in silos, and individuals (whether or not they
know it) become highly inefficient.  The financial costs alone can cripple most
organizations.

Business/Enterprise 2.0 technologies have created new opportunities to retrieve the
information-based assets within organizations and allow for increased
collaboration through various workflows.  However, it is the communication strategy
behind the technologies/application that ultimately drive collaboration and
productivity among employees.

At SymAction, we combine our knowledge of these technologies/applications with
our expertise in developing internal communication strategies to help our clients
maximize the power of Business/Enterprise 2.0 solutions.  We craft unique messages
to employees (of all organizational sizes) that will help them integrate new
applications into their existing work styles.  

Perhaps SymAction’s greatest strength – in helping organizations integrate these
technologies / applications – is understanding the unique messages that help
influence adoption.  Employees are often familiar with a wide suite of programs, but
they do not see the broader blueprint of how everything flows together.  SymAction
works with organizational members to appreciate the usefulness and ease of use of
the applications.  We also convey both the broad and specific ways in which these
changes will help the organization and its people.

When organizations re-structure themselves to handle Business/Enterprise 2.0
solutions, a mass cultural shift inevitably ensues.  And so, the underlying challenge
is to motivate employees and managers to make a sizable shift in behavior – taking
much of their information, held privately and making it public.  We believe that this
process is as much about adapting the business culture as it is integrating the new
technologies/applications.

While specific needs vary, SymAction believes that the principle of designing
inclusive, input-driven communities of collective intelligence is paramount for every
organization.  We work with our clients at all stages – from inception to design to
implementation to beta testing to final launch and well beyond – to ensure that you
are leveraging Business/Enterprise 2.0 solutions to their full potential.

We also work with organizations from startups to the Fortune 500s to government
agencies looking to leverage various Web 2.0 applications such as:

  • Blogs
  • Knowledge Video
  • Interactive Communication
  • Wikis
  • Microsoft Office Tools
  • RSS & Content Integration
  • News
  • File Sharing
  • Voice Over IP
  • Practical Apps

We look forward to working with your team toward any of these objectives and
beyond.

Please contact us for more details on the types of Business / Enterprise / Web 2.0
consulting that we can offer you, as well as the costs associated with them.
Business / Enterprise 2.0
Consulting
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About Us   |   Contact Us   |   Careers
About Us   |   Contact Us   |   Careers